Returns & Exchanges

At Cezar, we want you to feel at home with every purchase, which is why we offer a 30-day return window for all unused furniture and decor items. If a piece doesn't perfectly fit your space, our streamlined process ensures a stress-free resolution.

Return Process

  • 1.
    Initiate Your Request

    Log into your Cezar account and navigate to your order history to select the items you wish to return and receive a return authorization number.

  • 2.
    Prepare the Package

    Carefully pack your items in their original packaging, ensuring all hardware, assembly manuals, and protective padding are included to prevent damage during transit.

  • 3.
    Affix Shipping Label

    Print the prepaid shipping label provided via email and securely attach it to the outside of your box, then drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.